At Al Jazira District, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and facilities.
1. Information We Collect
To provide you with a seamless experience, we may collect the following types of information:
Personal Details: Name, contact information (phone number, email address), and any details provided during account registration.
Payment Information: For online bookings, we collect payment details securely via major bank cards.
Usage Data: Information about how you interact with our website, such as pages visited and booking history.
2. How We Use Your Information
We use your information to:
Facilitate online bookings and reservations for our football pitch, padel courts, and electronic games.
Process payments, whether online or in person.
Improve our services and tailor your experience.
Communicate updates, promotional offers, and customer support responses.
3. Payment Security
We prioritize the security of your payment information. All online transactions are processed through a secure payment gateway, and sensitive financial details are encrypted to ensure protection.
4. Sharing Your Information
We respect your privacy and do not sell, rent, or share your personal information with third parties, except:
When required by law or legal proceedings.
To trusted service providers who assist in operating our website and services, under strict confidentiality agreements.
5. Cookies and Website Analytics
Our website uses cookies to enhance user experience and analyze site traffic. Cookies help us remember your preferences and understand how you use our platform. You can manage or disable cookies through your browser settings.
6. Account Management
When you create an account on our website, you have access to your booking history and can update your personal information at any time. If you wish to deactivate your account, please contact us.
7. Your Rights
You have the right to:
8. Security Measures
We implement robust security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
If you have any questions, concerns, or requests regarding your privacy, please contact us:
Your privacy matters to us. At Al Jazira District, we’re dedicated to ensuring your personal information is handled with care and transparency. Thank you for choosing us as your entertainment destination.
